Terms of Service


 The noblest pleasure is a joy of understanding

General

band&roll operates this website. By visiting it or purchasing any of our goods, you engage in our service and agree to be bound by the following terms and conditions. Please read them carefully.

Shopify Inc hosts our store. They provide us with the online e-commerce platform that allows us to sell our goods and offer services to you.

We reserve the right to refuse service to anyone for any reason at any time.

Products

Designs are exclusively made to order. Unless otherwise noted, please allow us up to three days to create, pack up and ship your order. We genuinely handcraft each product in our family workshop based in Berlin, Germany.

Pricing

Prices for our goods are subject to change without notice. By default prices are noted in net value. There is a 19% VAT applied to European countries.

Billing & Account

Orders are processed through a secure checkout system provided by Stripe & PayPal. Both offer the latest SSL encryption technology available up today. PayPal, Visa, Mastercard, American Express, Discover, JCB and Diners Club cards are accepted. You can pay with bitcoin as well.

We reserve the right to refuse any order you place with us, which in our view appear to be set by dealers, resellers or distributors.

You agree to submit current, complete and accurate account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates so that we can complete your transactions and contact you as needed.

For more detail, please review our Shipping & Returns Policy.

Privacy

Based on GDPR requirements applied on 25.05.2018, we have updated our privacy policy for you.

It describes how and when we collect, use, and share information when you purchase goods from us, contact us, or otherwise use our services through bandandroll.com.

This Privacy Policy does not apply to the practices of third parties that we do not own or control, including Shopify (CMS-platform our website is built on), or any third party services you access through Shopify. You can reference the Shopify Privacy Policy to learn more about its privacy practices.

Should you decide to join our mailing list, we keep your email address and the provided name. Should you no longer want to receive emails from us, you can unsubscribe at any time. We will delete your data within 48 hours.

For more detail, please review our Privacy Policy.

Guarantee & Repair

We proudly guarantee the quality and performance of our products. Each product is designed and genuinely handcrafted with great attention to small details. Should it still break due to defect, please contact us within six months from the date of purchase.
Products damaged through wear and tear, misuse or neglect, may be repaired at a nominal charge. In this case, please email us. Though, we suggest you bring your product to a repair shop or tailor.

Imprint

band&roll
Schneeglöckchenstr. 14
10407 Berlin, Germany

Founders Roman Kraft & Alona Grebenyuk
T +4915787839044 (same for iMessage or Whatsapp)
E info@bandandroll.com
VATIN DE288175711