Warranty

Honesty is the best policy


Our goods have a lifetime warranty. We stand behind our work and will not rest until you love your product as much as we do. Should it still break due to defect, we will repair it at no additional cost.

The warranty includes repairs to problems with leather, felt, fabrics and metal hardware. Products damaged through wear and tear, misuse or neglect, may be patched at a reasonable rate. The warranty does not cover incidents such as washing your goods, neglectful damages, pet bites, and the like.

Directions

Please ship your goods for repair to the address below.

band&roll
Schneegloeckchenstr. 14
10407 Berlin
Germany

When the package arrives, we will give our best to fix the damage and send it back to you as soon as possible.